Returns Management in Saudi (COD Markets): Policies, KPIs & Playbooks Introduction In Saudi Arabia, Cash-on-Delivery (COD)  remains the preferred payment method for a majority of online shoppers, but with that convenience comes a challenge: high return rates . Returns can silently eat into profit margins, inflate logistics costs, and strain customer relationships if not managed well. Successful e-commerce operations in Saudi rely not just on great delivery speed but also on a

Cross-Border GCC Fulfillment: Seamless UAE → Saudi Shipping Guide Introduction Expanding from the UAE into Saudi Arabia is one of the biggest growth opportunities for e-commerce sellers in the GCC. But with that opportunity comes complexity: customs paperwork, duties, courier coordination, and the risk of delays that can frustrate customers. That’s where Eshopify Fulfillment  steps in. With operational hubs in both Dubai (UAE)  and Riyadh (Saudi Arabia) , Eshopify enables sel

Real-Time Inventory Tracking with WMS: Fewer Stockouts, Faster Turns Introduction In the fast-paced world of e-commerce, inventory visibility can be the difference between profit and loss. Every delayed update or missed SKU scan can lead to stockouts, overstocking, or unhappy customers. For growing brands in the UAE and KSA , managing thousands of SKUs across multiple sales channels is only practical with a smart, connected system. That’s where Warehouse Management Systems (W

Last-Mile Delivery in UAE: Same-Day / Next-Day Options & Pricing Introduction In the UAE’s fast-moving e-commerce market, how quickly a customer receives their order is often as important as what they buy. Consumers increasingly expect same-day or next-day delivery as standard, not a luxury. For brands operating in the UAE and the GCC, offering reliable last-mile delivery is a major competitive advantage. Eshopify Fulfillment understands that the final leg of the journey, get

Amazon FBA Prep vs Using a 3PL in UAE/KSA: What’s Best for Sellers? Introduction Selling on Amazon is often a core strategy for e-commerce brands in the Middle East. But in markets like the UAE and Saudi Arabia, the choice between doing your own Amazon FBA prep (or outsourcing to Amazon-approved prep centers) versus leaning on a local 3PL (third-party logistics) can make or break your margins, operations, and growth path. Amazon FBA prep involves labeling, packaging, quality

Riyadh vs Dubai Warehousing: Where GCC Brands Should Store Inventory Introduction For e-commerce brands serving the Gulf Cooperation Council (GCC) markets, the question of where to store inventory  is strategic. The location of your warehouse can directly influence delivery speed, cost, customs complexity, and customer satisfaction. Should you warehouse in Riyadh (Saudi Arabia)  or Dubai (UAE) ? The “right” answer often depends on your markets, logistics design, and growth pl

Saudi Arabia COD Fulfillment: How to Cut RTO by 30 % Introduction Cash-on-Delivery (COD) remains a dominant payment mode across Saudi Arabia (KSA), as many consumers prefer paying at delivery rather than upfront. But with this preference comes risk: high Return to Origin (RTO) rates. RTO arises when orders are refused, undelivered, or returned before final acceptance, a major drain on margins, logistics costs, and customer trust. For e-commerce brands leveraging COD in Saudi

E-commerce Fulfillment in UAE (2025): Costs, SLAs & Best Practices Why E-commerce Fulfillment Matters in UAE In 2025, the UAE and the wider GCC region continue to see rapid growth in e-commerce. With increasing internet penetration, rising consumer expectations around delivery speed, and regional expansion by digital-first brands, logistics and fulfillment have become pivotal differentiators. For sellers operating in or serving the UAE, efficient fulfillment is no longer just

How to Prepare Products for International Shipping from the UAE International shipping can be a game-changer for UAE-based e-commerce...

Introduction In e-commerce, smooth and efficient logistics during peak seasons can be the difference between thriving success and costly...

Advanced Warehouse Technologies to Handle COD Order Volumes in Saudi Arabia E-commerce in Saudi Arabia is experiencing unprecedented...